Delivery

All orders can be delivered across the UK, Ireland & Western Europe (for other destinations please email orders@onlinelightingshop.co.uk for a quotation).

As an online retailer, we do not always carry stock of an item and may order your product in to us or delivered directly to you from one of our suppliers. As a result we rely on our suppliers to give us accurate stock levels; this is updated every working day. But it may be that, between you placing an order when we believe stock to be available and us processing your order, that stock may be used. In this situation we will contact you to inform you that the product is out of stock. We will inform you if further stock will be available and when. You can then decide if you would like to wait for the stock to arrive. You will always have the option to cancel the order and receive a full refund.

** Covid-19 Update – During this time we would ask our customer to please bear with us, our team is working on a skeleton staff at this time and we are trying to progess orders a quick as possible.**

Free UK & Ireland deliveries on orders over £75

Cost of delivery if order is under £75

UK - £10

Northern Ireland - £5.50

Ireland - £8

There will be NO extra fees or charges for Irish deliveries due to Brexit.

Delivery to - Scottish Highlands & Islands cost is £75 this includes the Channel Islands, Isle of Man, Isles of Scilly, and Scottish Islands.

We use a number of couriers (Parcelforce, DPD, FedEx, DHL), to ensure your order arrives safe and securely our couriers may require a signature for deliveries in some cases. 

*Our Standard Free Shipping takes between 3 - 10 working days (sometimes may take slightly longer) please bear in mind our working hours are Monday to Friday 9.00am to 5.30pm.

All David Hunt Products and Light Shade Studio Products are Bespoke and Made To Order and cannot be delivered within Standard delivery time normally takes 3-4 Weeks but can take longer.

* Express Delivery Charge - Products can delivered directly from our suppliers to customers this normally takes between 2-3 days depending on the brand and time of the order, if you have ordered different brands your order may come in different packages. 

Next Day Delivery on some items Across the UK Mainland / Next Day Delivery across Ireland on some Items

 

Other European Countries we deliver to and it's cost. (Subject to change depending on weight)

 

  • Zone 1  £30.00

 

Belgium, France, Germany, Luxembourg, Netherlands

 

  • Zone 2 £35.00

 

Austria, Czech Republic, Denmark, Poland, Switzerland

 

  • Zone 3 £38.00

 

Hungary, Lithuania, Slovakia, Slovenia,

 

  • Zone 4 £45.00

 

Estonia, Italy, Latvia, Spain, Sweden,

 

  • Zone 5 £50.00

 

Norway, Portugal, Croatia, Finland, Liechtenstein, Bosnia-Herzegovina, Serbia & Montenegro

 

  • Zone 6 £150.00

 

Romania, Bulgaria, Iceland, Greece

 

  • Islands & Highlands £50.00

 

Guernsey, Isle of Man, Jersey, Scottish Highlands

 

  • Other Parts of Europe £320.00

 

Malta, Tunisia, Cyprus, Turkey

 

**Prices will increase for Larger orders (pallets) or orders that have to travel by Air - these prices are subject to change per weight/country depending on your order.**

 

We try to offer our customer the best service, we work closely with DPD to ensure your lights arrive quickly and undamaged. DPD require a signature for deliveries please ensure to take care when providing delivery details and contact details.  

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